Frequently asked questions
Shipping Policy / Return Policy
Thank you for visiting and shopping our online store Bouji Society. Your satisfaction is our top priority!
Following are the terms and conditions that constitute our Shipping Policy and Return Policy.
Exchange and Refund Policy
Absolutely no returns. We accept EXCHANGES ONLY in perfect condition. Returns made on items that are defective, unworn, and unwashed must be returned within 14 days in order to be exchanged. Once the order has been shipped to the customer’s address, in order to be issued a full refund. All eligible returns must be accompanied by a return form, the original invoice and with any original tag(s) attached, in order to be exchanged. At times we sale out of merchandise, if your item is no longer available, we will contact you directly.
Domestic Shipping Policy Shipment processing time
Most orders are processed within 2-4 business days. Orders are packed and shipped Monday through Friday. During periods of high orders such as holidays, please allow up to 5-10 days for the order to be processed and shipped.
Personalized orders and some jackets are created once order, therefore will be processed and shipped within 10 – 16 days after ordered.
Orders are not shipped or delivered on weekends or holidays. Orders placed on the weekend or on holidays will be processed with in 2 – 4 days of the following business day after ordering. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Update this section if your processing time exceeds 2-3 business days.
Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout.
Shipping and handling Charges
Shipping & handling charges will not be refunded.
Exchanges cannot be made.
You will be responsible for the return shipping cost.